Terms of Service

1. Agreement to these Terms

These Terms of Service ("Terms") govern your access to and use of ViralWorker ("ViralWorker", "we", "us"), including our website, dashboard, and any AI generation features (together, the "Service"). By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. The Service

ViralWorker is an AI-assisted platform that helps you describe and build Roblox games from plain-English prompts. The Service is actively evolving: features, generation quality, and the specific capabilities available to you may change, be added, or be removed at any time as we continue to develop the product.

ViralWorker is an independent product and is not affiliated with, endorsed by, or sponsored by Roblox Corporation."Roblox" and "Roblox Studio" are trademarks of Roblox Corporation. Your use of Roblox itself remains subject to Roblox's own terms and policies.

3. Accounts

You need an account to use the Service. You're responsible for keeping your login credentials secure and for all activity under your account. You must provide accurate information when you sign up and keep it up to date. We support optional two-factor authentication (TOTP) — we strongly recommend enabling it.

You must be old enough to lawfully use Roblox and to enter into a binding agreement in your country of residence. If you are under the age required by your local law, you may only use the Service with the involvement of a parent or legal guardian.

4. Subscriptions & Credits

The Service is powered by Viral Credits, a virtual balance used to pay for generation. You can obtain credits in two ways:

• Subscription plans (Starter, Pro, Agency) — recurring monthly charges that grant a fixed number of credits every billing period, automatically, for as long as your subscription stays active.
• Credit packs — one-off purchases that add a fixed number of credits to your balance immediately, with no recurring charge.

Credits have no cash value, cannot be exchanged for money, transferred to another account, or redeemed outside the Service. Current prices and included credits for every plan and pack are always shown in your account's Billing settings before you pay.

Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You can manage or cancel your subscription at any time from your account's Billing settings.

5. Payments

All payments are processed securely by Stripe. We never see or store your full card details. Prices are shown in EUR and may be charged in your local currency by your card issuer, subject to their own exchange rates and fees. You authorize us (via Stripe) to charge your chosen payment method for the plan or pack you select, and for every subsequent renewal until you cancel.

6. Refund Policy

Because credits are consumed as soon as they're used and subscription renewals grant a fresh batch of credits immediately, purchases are generally final and non-refundable — including unused credits and partial billing periods. That said, if something went wrong on our end (a failed generation, a duplicate charge, a billing error), reach out to us and we'll review it in good faith on a case-by-case basis.

Repeated or fraudulent chargebacks may result in suspension of your account.

7. Cancellation Policy

You can cancel your subscription at any time from Billing settings or via the billing portal. Cancellation takes effect at the end of your current paid billing period — you keep access to your plan's benefits (and any credits already granted) until then, and you will not be charged again afterward. We don't provide prorated refunds for the unused portion of a billing period.

Credits already in your balance remain usable after cancellation for as long as your account stays open, unless your account is terminated for violating these Terms.

8. Acceptable Use

You agree not to use the Service to:

• Generate or request content that is illegal, hateful, sexually exploitative, or that infringes someone else's intellectual property rights;
• Attempt to abuse, overload, reverse-engineer, or disrupt the Service or its underlying infrastructure;
• Resell, sublicense, or share access to your account or generated output as a competing service;
• Circumvent any rate limits, credit costs, or usage cooldowns we put in place.

We may apply reasonable rate limits and cooldowns (for example, on image uploads) to keep the Service reliable for everyone.

9. Intellectual Property

You retain ownership of the prompts you write and the game content generated for you through the Service. You grant us a limited license to store and process your prompts, uploaded images, and generated output solely to operate and improve the Service.

The ViralWorker platform itself — including its software, design, and branding — is our property or that of our licensors, and these Terms don't grant you any rights to it beyond what's needed to use the Service.

10. Service Availability

ViralWorker is provided on an evolving, "as available" basis. We don't guarantee uninterrupted or error-free operation, and we may modify, suspend, or discontinue any part of the Service — including specific generation features — at any time.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, misuse the Service, or where required by law. Upon termination for cause, any remaining credit balance is forfeited.

12. Disclaimers & Limitation of Liability

The Service is provided "as is" and "as available," without warranties of any kind, express or implied. AI-generated output may contain errors, may not always work as expected inside Roblox Studio, and should be reviewed before use. To the maximum extent permitted by law, ViralWorker will not be liable for any indirect, incidental, or consequential damages, and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose.

Nothing in these Terms limits any right you have under mandatory consumer protection laws that cannot be waived where you live.

13. Governing Law

These Terms are governed by the laws generally applicable to online service agreements, without regard to conflict-of-law principles, except where mandatory local consumer protection laws applicable to you require otherwise — those local mandatory rights always take precedence.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above. Continuing to use the Service after changes take effect means you accept the updated Terms.

15. Contact

Questions about these Terms? Reach us at contact@viralworker.com.